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PRIVACY POLICY

What is the outline of this privacy policy?

This Privacy Policy outlines the types of personal information that Ola Tree of Life may collect when you use our website, products, and services and how we use, share, and protect that information. By using our website and services, you agree to the practices described in this Privacy Policy.

 

What information do we collect?

When you use any of our services we will ask for the relevant information for that service which may include:

  • We receive, collect and store any information you enter on our website to provide us in any other way.

  • We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

  • We also collect personally identifiable information (including name, email,  communications); payment details (including credit card information), comments, feedback, product reviews and recommendations.

  • Name, contact details, emergency contact, GP details

  • Date of birth and age

  • Occupation

  • Whether you wish to join our mailing list

  • Medical history and current health information

  • Background information, as relevant

  • Payment

  • Your goals and needs for the service

 

We only share this information in the case of a serious concern relating to your welfare or someone else's welfare or if required to by law. We will always attempt to inform you of this first and only to share the information with those people or organisations deemed essential eg your doctor.

 

Why do we collect personal information?

We collect such Non-personal and Personal Information for the following reasons:

  • To provide and operate the Services and Products

  • To provide our Clients with ongoing customer assistance

  • To be able to contact our Clients with general or personalised service-related notices and promotional messages

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal information, which we or our business partners may use to provide and improve respective services

  • To comply with any applicable laws and regulations

 

How we collect your personal information?

  • You provide your personal information during interactions with us. These are the occasions we have to collect your personal information:

  • individual 1:1 sessions, joint sessions, group sessions, workshops, retreats, events or providing verbal information

  • email enquiry or phone call

  • contacting via social media channels such as Instagram and Facebook

  • signing up to the mailing list either via the form at www.olatreeoflife.com  or by requesting to join via email, in person or on a written sign-up sheet where you have written your details

  • when you provide a review in writing either on paper or electronically via email, facebook, whatsapp, instagram, youtube, survey monkey

  • when you sign up and pay through our website, PayPal and Stripe payment method

 

All paper records are stored in a locked filing cabinet. If the records are needed outside, only if absolutely necessary, it will done in a most safest manner.

 

Information will only be shared when legally required or when your or someone else's life may be at risk or in the case of children or vulnerable adults being at risk of harm.

 

From where do we collect information?

 We only collect the information we consider relevant to carry out our business, keep you informed or services you may be interested in and provide the services you have requested in a safe, appropriate and professional manner. There are occasions where you may choose not to provide us with certain information which may mean we are unable to provide you with a service. For example we cannot support you in a session, workshop or retreat if you do not tell us about your health.  The type of information we collect depends on the reason and context for our interaction.

  

Do you share details with third parties?

 No, we do not share your details with any other parties than those directly involved in providing and supporting our services.

 

What third parties tools and software do we use to operate your business?

 

What is the security?

We take reasonable measures to protect your information from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

 

What is your choice?

You can opt out of receiving promotional emails from us by following the instructions in those emails. You may also have rights to access, correct, or delete your personal information in accordance with applicable data protection laws. Please send us an email, details below.

 

What about updates to this privacy policy?

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website.

 

How to contact us?

If you have any questions regarding your information or its use or would like to remove the personal information please contact Ola Skrodzka: olatreeoflife@gmail.com

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